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¡Experiencias personalizadas al mejor precio!

Particulares y Empresas

Todos nuestros tours y actividades pueden ser operados en exclusiva para grupos ya
formados. Desde grupos reducidos hasta grandes grupos. Personalizamos la experiencia
a medida de las necesidades e intereses del grupo y al mejor precio.

Si tienes un grupo de más de XX personas, contacta con nosotros y solicítanos una
propuesta personalizada.

Puedes hacerlo a través del siguiente formulario, por mail (grupos@experiencetraveltours.es) o en el teléfono +34 680 61 02 91 (también WhatsApp) atendido en horario de …. a….. de lunes a viernes.

¡Experiencias personalizadas al mejor precio!

Particulares y Empresas

The Yellow Tours offer you fully new Double-Decker buses equipped with the highest technology for total safety and comfort.

Large capacity on both Floors. On the upper floor with sunroof. Let the weather does not prevent you from enjoying!

With two access doors

Air conditioning Hot / Cold

Live guides and audio guides in multiples languages

Access for people with reduced mobility

100% eco-friendly fuel

TOURS

If you have a group or want a private experience, contact us and request a customized proposal.

RESPONSABLE

Information on the person responsible for the processing of personal data: https: //www.busvision.net/aviso-legal/ is an Internet domain whose ownership is JIMENEZ DORADO VIAJES S.L. with the CIF: B 86679867, which is registered in the commercial register of MADRID, volume 29035 folio 1, section 8, sheet M-522860, registration: 1. E-Mail: datos@busvision.net.

You can contact us for any issue related to this privacy policy at the email address: datos@busvision.net or on the phone: +34 910 602 430

PURPOSES

The main objective of this database is to inform about the services provided by the company, with the purpose of being used for administrative, commercial, advertising and contact purposes in relation to those who are owners of the set of data that comprise it.

We will process your data for the following purposes:

a) Sending requested information through the forms provided on the Website.
b) Maintain, in case of hiring a service, the business relationship, as well as the management, administration, information, provision and improvement of the service.
c) Send newsletters, as well as commercial communications of promotions and / or advertising of the Website and the real estate sector.

The user is reminded that he can oppose the sending of commercial communications by any means and at any time, by sending an email to the data@busvision.net

All the fields of said records marked with an asterisk are mandatory, and it is impossible to carry out the expressed purposes if these data are not provided.

d) In order to be able to offer you products and services according to your interests, we will prepare a “business profile” based on the information provided. No automated decisions will be made based on that profile.

e) On the other hand, JIMENEZ DORADO VIAJES S.L., with the consent of the User, may send promotional messages and / or offers related to the Service to the Users email. If the User wishes not to receive the aforementioned information and / or commercial communications, Users may at any time opt for the option “Cancel subscription” in the email itself, and consequently, JIMENEZ DORADO VIAJES S.L. will cease immediately in the sending of said information.

The file contains the integrity of the information contained in your request for information on the proposal of our services as in the contracts for the provision of energy efficiency services or the purchase of products.

CONSERVATION

Deadlines or criteria for data retention: 

The personal data provided will be kept as long as the relationship with the entity is maintained and its deletion is not requested by the interested party, they will be kept in accordance with the legal deadlines established in fiscal and accounting matters, taking as reference the last communication.

DECISIONS

Automated decisions, profiles and applied logic: 

The company will NOT make automated decisions., per

LEGITIMATION

Legitimation for execution of a contract:

Because the treatment is necessary for the execution of a commercial contract, in which you are a party, it is stated that the type of contract in question is the aforementioned commercial contract or the pre-contractual relationship.
As the communication of personal data is a legal or contractual requirement and a necessary requirement to sign the aforementioned contract, the interested party is informed that they are obliged to provide personal data, and also that the consequences of not doing so may result in the non-provision of the solicited service.

RECIPIENTS

During the period of duration of treatment, JIMENEZ DORADO VIAJES S.L. will not make any assignment, except legal obligation, nor transfer.

RIGHTS

The interested party may exercise the following rights:

• Right to request access to your personal data.
• Right to request rectification or deletion.
• Right to request the limitation of your treatment.
• Right to object to treatment.
• Right to data portability.
• Right to withdraw consent given.

Any person has the right to obtain confirmation about whether or not we are treating personal data in the Entity. Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.

In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. In this case, the entity will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

If you have given your consent for any specific purpose, you have the right to withdraw the consent granted at any time, without affecting the legality of the treatment based on the consent prior to your withdrawal.

To do this, you can use the forms authorized by the company, or send a letter to JIMENEZ DORADO VIAJES S.L., Carrera de San Jerónimo 3 28014 Madrid, or you can also send an email to: lopd@busvision.net

In case you feel your rights are violated with regard to the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority through from his website: www.agpd.es.

In compliance with the provisions of article 21 of Law 34/2002 on services of the information society and electronic commerce, if you do not wish to receive more information about our services, you can unsubscribe at the following email address of the entity, indicating in the subject “Do not send emails”.

DATA PROCEDURE

The personal data that we process in JIMENEZ DORADO VIAJES S.L., comes directly from you.
The categories of data that are processed are: 

• Identification data 
• Identification codes 
• Codes Postal or electronic addresses 
• Commercial information 
• Economic data
• No specially protected data is processed.

IDENTIFICATION DATA

JIMENEZ DORADO VIAJES S.L. It is the owner of this website https://www.busvision.net/ with address at Carrera de San Jerónimo 3 28014 Madrid. Registered in the Mercantile Registry of Madrid, volume 29035 folio 1, section 8, page M-522860, inscription: 1., hereinafter THE HOLDER.

You can contact the HOLDER by any of the following means:

Telephone: +34 910 602 430

Contact email: info@experiencetraveltours.es

WEB HOSTING

Contracted provider for web hosting:

SiteGround Spain S.L

Calle de Prim 19, 28004 Madrid

CIF: B87194171

Commercial Registry of Madrid, volume 33085, folio 1, Sheet number M-595464, 1st registration

The present conditions (hereinafter Legal Notice) is intended to regulate the use of the website of THE HOLDER that makes available to the public.

The access and / or use of this website attributes the condition of USER, who accepts, from said access and / or use, the general conditions of use reflected here. The aforementioned conditions will apply regardless of the general contracting conditions that may be mandatory.

USE OF THE PORTAL

https://www.busvision.net/ provides access to a multitude of information, services, programs or data (hereinafter, “the contents”) on the Internet belonging to THE HOLDER or its licensors to which the USER may have access.

The user assumes responsibility for the use of the portal. This responsibility extends to the registration that is necessary to access certain services or contents. In said registry, the USER will be responsible for providing truthful and lawful information. As a consequence of this registration, the USER can be provided with a password for which he will be responsible, committing himself to make diligent and confidential use of it.

The USER undertakes to make appropriate use of the contents and services (e.g. chat services, discussion forums or newsgroups) that THE HOLDER offers through its portal and with an enunciative but not limiting nature, not to use them to:

To engage in illegal activities, illegal or contrary to good faith and public order.

Disseminate content or propaganda racist, xenophobic, pornographic-illegal, of apology of terrorism or attempt against human rights.

Causing damage to the physical and logical systems of [Company Name], its suppliers or third parties, introducing or spreading computer viruses or any other physical or logical systems that are likely to cause the aforementioned damages.

Try to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages.

Use the website or the information contained therein for commercial, political, advertising and for any commercial use, especially when sending unsolicited emails.

THE HOLDER reserves the right to withdraw all comments and contributions that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist pornographic, that threaten youth or childhood, order or public safety or that, in their opinion, will not be suitable for publication. In any case, THE HOLDER will not be responsible for the opinions expressed by users through forums, chats, or other participation tools.

DATA PROTECTION

Everything related to the data protection policy is contained in the privacy policy document.

CONTENTS INTELLECTUAL AND INDUSTRIAL PROPERTY

THE HOLDER owns all the intellectual and industrial property rights of its website, as well as the elements contained therein (by way of example: images, photographs, sound, audio, video, software or texts; trademarks or logos, combinations of colors, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), ownership of the HOLDER or its licensors.

All rights reserved. By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Law on Intellectual Property, the reproduction, distribution and public communication, including its method of making available, of all or part of the contents of this website, for commercial purposes, on any support and by any technical means, without the authorization of the HOLDER

EXCLUSION OF GUARANTEES AND RESPONSIBILITY

THE USER acknowledges that the use of the website and its contents and services is carried out under its sole responsibility. Specifically, by way of example, THE HOLDER assumes no responsibility in the following areas:

1.The availability of the operation of the website, its services and contents and its quality or interoperability.

2.The purpose for which the website serves the objectives of the USER.

3.The violation of the current legislation by the USER or third parties and, in particular, of the intellectual and industrial property rights that are owned by other persons or entities.

4.The existence of malicious codes or any other harmful computer element that could be caused by the USER or third-party computer system. It is up to the USER, in any case, to have adequate tools for the detection and disinfection of these elements.

5.Fraudulent access to the contents or services by unauthorized third parties, or, where appropriate, the capture, deletion, alteration, modification or manipulation of messages and communications of any kind that said third parties may perform.

6.The accuracy, veracity, timeliness and usefulness of the content and services offered and the subsequent use made of them by the USER. THE HOLDER will use all reasonable efforts and means to provide updated and reliable information.

7.Damage to computer equipment during access to the website and damage to USERS when they originate from failures or disconnections in telecommunications networks that interrupt the service.

8.Damages or damages arising from circumstances that occur due to a fortuitous event or force majeure.

If there are forums, the use of the same or other similar spaces, it must be taken into account that the messages reflect only the opinion of the USER who sends them, which is solely responsible. THE HOLDER is not responsible for the content of the messages sent by the USER.

MODIFICATION OF THIS LEGAL NOTICE AND DURATION

THE HOLDER reserves the right to make without prior notice the modifications it deems appropriate in its portal, being able to change, delete or add as many contents and services that are provided through it, such as the way in which they are represented or located in your portal.

The validity of the aforementioned conditions will be based on their exposure and will be valid until they are modified by others duly published.

LINKS

In the event that links or hyperlinks to other Internet sites are included in https://www.busvision.net/, THE HOLDER will not exercise any type of control over said sites and contents. In no case THE HOLDER will assume any responsibility for the contents of any link belonging to a third party website, nor will it guarantee the technical availability, quality, reliability, accuracy, breadth, veracity, validity and constitutionality of any matter or information contained in any of said hyperlinks and other sites on the Internet. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.

EXCLUSION RIGHTS

THE HOLDER reserves the right to deny or withdraw access to the portal and / or the services offered without prior warning, at its own request or from a third party, to those users who fail to comply with the content of this legal notice.

GENERALITIES

THE HOLDER will pursue the breach of these conditions as well as any improper use of its portal exercising all civil and criminal actions that may correspond by law.

APPLICABLE LEGISLATION AND JURISDICTION

The relationship between THE HOLDER and THE USER will be governed by current Spanish regulations. All disputes and claims arising from this legal notice will be resolved by the Spanish courts and tribunals.

MINORS

https://www.busvision.net/ directs its services to users over 18 years. Minors of this age are not authorized to use our services and should not, therefore, send us their personal data. We inform you that if such circumstance occurs, JIMENEZ DORADO VIAJES S.L. It is not responsible for the possible consequences that could be derived from the breach of the notice established in this clause.

1. Object

These general conditions are intended to regulate the Terms and Conditions of Use of the Web platform for booking tours and tourist and leisure activities https://www.busvision.net/ (hereafter referred to as “THE YELLOW TOURS”) whose owner is JIMENEZ DORADO VIAJES SL domiciled in the Carrera de San Jerónimo, 3- 28014 Madrid.

1. Acceptance of the Conditions
   Access to the THE YELLOW TOURS Platform and reserve the activities offered, implies the acquisition of the status of User of the Platform and the declaration that, as a User, you have read, understood and accept these General Conditions that define the rights and obligations of THE YELLOW TOURS and the User in the contracting of the tours and tourist and leisure activities of THE YELLOW TOURS.
2. Reservation of activities

To make the reservation of the activities offered by THE YELLOW TOURS you must follow the process established in the Platform. Specifically, you have to select the activity of your interest, the date, time and number of people, and fill in the online booking form with the personal data requested. It is important that you review the information provided and correct any errors before making your reservation confirmation effective since, once you do so (“click” on the confirmation tab) you will not be able to modify your data. By completing this form, you are indicating that you have read and understood the description of the activity and accept these Terms and Conditions. We recommend that you especially consider the Cancellation Policy before making your reservation. In addition, you should keep in mind that, in the event that the activities are subject to restrictions, it is your responsibility to comply with the requirements demanded by the activity and it is understood that this is when you make the reservation. Once your reservation is paid, it will be processed by THE YELLOW TOURS.

1. Booking Confirmation

Depending on the activity reserved, you will receive confirmation of it immediately, or within a maximum period of 24 hours you will receive the confirmation and bonus of your reservation by email. THE YELLOW TOURS makes every effort to quickly update the availability of activities but cannot always guarantee the availability of all activities for all proposed dates. This is the reason why some activities need to be verified with the collaborator who performs it before they can send you the confirmation of your reservation. In these cases, you will receive confirmation by email within a maximum period of 24 hours from the reservation (the average time required also depends on the diligent action of our collaborators). In the exceptional case that THE YELLOW TOURS could not confirm your reservation, we will offer you alternative dates or other activities that may be of interest to you. If you are not satisfied with the options we offer, you will have the possibility to cancel and receive a full refund of the amount you have paid. There will be no compensation if the activity chosen is not available.

1. Bonds
   Once we confirm your reservation, you will receive by email a personalized THE YELLOW TOURS voucher that you must show to the corresponding collaborator at the time of the activity. Your reservation will be accepted exclusively by presenting a valid THE YELLOW TOURS BUSVISIÓN voucher. THE YELLOW TOURS will provide electronic copies of the corresponding bonuses for each reservation made. Keep in mind that each activity has an independent bonus. It is your responsibility to keep the voucher and present it to the collaborator before starting the activity, together with a valid photo identification document. The bonus can be invalidated if the above is not fulfilled.
2. Prices, inclusions and exclusions

The price of the activities offered by the THE YELLOW TOURS Platform includes the I.V.A. and any other tax that was applicable to the rate in effect at the time you make the reservation of the activity. In the price everything included in the “Included” section is included in the description of each activity. The price of the activities does not include any extra or service not specifically mentioned in the “Included” section of the activity description.

1. Payments

To book an activity through the THE YELLOW TOURS Platform, you must pay the price indicated in the description of each activity at the time of booking. In case you have a discount code of THE YELLOW TOURS, this will be applied at the moment of payment immediately. To do this you just have to enter the discount code in the corresponding field of the form with your reservation data. This field is clearly visible and identified in the reservation form. You can pay your activity by credit or debit card and through PayPal and Stripe.

No charge or commission will be applied to process payments for your card reservations. Your payment information (for example, card number and expiration date among others) will be processed securely by means of an SSL security protocol, being used only to perform the procedure corresponding to your purchase or the issuance of refunds in the case of cancellation. The THE YELLOW TOURS Platform does not store your payment data or have access to them, only you and the entities that process the payment in a safe and reliable way, will have access to them. In the event that you do not pay the reserved activity or revoke the payment, THE YELLOW TOURS will omit any possible claim. If you make the payment of your reservation in a currency other than the euro, your bank or card company may charge fees to convert the payment of your currency to euros, which will cause differences between the amount charged by the Platform THE YELLOW TOURS and the amount final that will be charged to your bank account or that will appear on your credit or debit card statement.

1. Modifications and rectifications of reservations

To request modifications or rectifications of your reservation, write to info@experiencetraveltours.es specifying the reservation number, your name and the date of the reserved activity. We will answer your request as soon as possible. Keep in mind that we cannot change or modify tickets for a special event, museum, theater or show. The sales of these tickets are final and cannot be modified once the reservation is confirmed. All other requests for change of date or other modifications will be met, but will not be guaranteed, pending the availability of our collaborators. 

9. Cancellations and refunds
If you need to cancel a reserved activity or request a refund, you must do so by sending an email to info@experiencetraveltours.es with the reservation number, name and date of the activity. The cancellation policy of an activity varies according to the terms of the collaborator performing the activity. The information of the cancellation policy of each activity is usually detailed in the description of the activity itself and in the voucher of your reservation. However, in case of not specifying or there is any obvious error in said cancellation policy, cancellations and refunds will be governed according to the following cancellation policy: If you cancel your reservation up to 24 hours before the tour depature or the start of the reserved activity will refund you 100% of amount paid. You will only not be entitled to any refund if you cancel within the previous 24 hours or don´t show up on the day of your reservation at the agreed time. Similarly, THE YELLOW TOURS will not make any refund once the activity has begun and it is abandoned for any reason. The corresponding reimbursement will be made between 24 and 48 hours from the cancellation of the activity in the same method of payment with which you paid the reservation, which will be notified via email. Once the order is given, refunds made with a debit / credit card can take 5 to 7 business days to appear reflected in your bank account and up to 30 days in the case of some foreign cards. Refunds made through Paypal will be effective in less than 24 hours. Keep in mind that special events with limited places, such as the Christmas Lights Tour, do not allow cancellation, change or modification of the reservation.

10. Change or Cancellation of an activity by THE YELLOW TOURS and its collaborators

The employees of THE YELLOW TOURS reserve the right to cancel a certain activity without adhering to the cancellation period established if weather conditions, governmental actions, unpredictable or unavoidable external circumstances jeopardize or make the performance of the activity impossible or much more difficult. In those cases, the collaborator himself, or in his absence THE YELLOW TOURS, will notify you by email of said changes or cancellations and will propose you, or another date for the realization of the activity, or alternative activities that may be of interest to you. In the event that it is not possible to set another date or this or other activities that we propose are not acceptable to you, you will be entitled to a 100% refund of the amount of the reservation, leaving any compensation for damages or other damages claims. Sometimes, our collaborators make changes in activities, such as dates, times, prices, inclusions, coverage, age requirements, etc. As a consequence, THE YELLOW TOURS, on behalf of its collaborators, reserves the right to cancel, change or replace any detail of the activities at any time and for any reason. Likewise, our employees reserve the right to make minor changes in the programs of the activities if it is considered necessary due to unforeseeable or avoidable circumstances, without this altering their essence or committing us to make reimbursement or any compensation.

11. Responsibility

The collaborators (companies, agencies, tour guides, etc.) providers of the services and activities offered on this Platform are independent and not agents or employees of THE YELLOW TOURS. Therefore, THE YELLOW TOURS is not responsible for the acts, errors, omissions, declarations, guarantees, breaches, negligence or improper conduct of any such collaborators, nor for any type of personal injury, death, property damage or other damages or expenses arising from it or arising in any other way from the reservation or use by you of an activity or service. THE YELLOW TOURS will not be responsible for any type of delay, itinerary change or cancellation of an activity by a collaborator.

12. Applicable laws and competent jurisdiction.

You accept that the legislation applicable to the operation of these General Conditions is Spanish and that the Judges and Courts of the city of Madrid will be competent to hear the differences arising from the interpretation or application of these conditions.

13. Contact

If you have any questions about these General Conditions, you can contact THE YELLOW TOURS at info@experiencetraveltours.es, for which you expressly accept the use of email as a valid procedure for the exchange of information and the transmission of communications with THE YELLOW TOURS.

Política de Protección de Datos:

Conforme a La Ley Orgánica 15/1999 de 13 de diciembre de Protección de Datos de Carácter Personal y al REGLAMENTO (UE) 2016/679 DEL PARLAMENTO EUROPEO Y DEL CONSEJO de 27 de abril de 2016, le informamos de que los datos que se recogen en el presente pasarán a formar parte de un fichero llamado CLIENTES Y/O PROVEEDORES titularidad de OFF THE RULES

a. B88142930

b. Pº Hontanar 1 Ch 96 28223 Pozuelo de Alarcón

c. Rafael Jiménez Dorado

Los datos se recogen con el objeto de gestionar la relación con los clientes. Estos se conservarán mientras no se solicite la supresión por el interesado.

Solicitamos su autorización expresa para el envío de información y/o publicidad relacionada con los productos y/o servicios relacionados con la actividad de la Empresa.

A su vez le informamos de que mediante el checkbox del presente formulario autoriza a OFF THE RULES

a. B88142930

b. Pº Hontanar 1 Ch 96 28223 Pozuelo de Alarcón

c. Rafael Jiménez Dorado

a la incorporación de sus datos en su archivo de clientes/y o proveedores. Asimismo, en cualquier momento puede ejercer sus derechos de acceso, rectificación, supresión, portabilidad, limitación u oposición al tratamiento de sus datos, así como retirar el consentimiento prestado o formular reclamaciones ante la Autoridad de Control. Dichas acciones podrán ejercerse enviando la solicitud por correo electrónico info@busvision.net o por correo postal a la siguiente dirección: Carrera de San Jerónimo 3 28014 Madrid.

1. Use of cookies

The website https://www.busvision.net/ is owned by JIMENEZ DORADO VIAJES S.L. Use cookies.

Cookies are files that are downloaded to your computer when accessing certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment. In addition, they improve your browsing process, since they allow the website to offer the user information that may be of interest depending on the use made, the content of the same.

In case you do not want to receive cookies, please configure your internet browser, so that you delete them from your computer's hard drive, block them or notify you when they are installed. To continue without changes in the configuration of cookies, simply continue on the website.

2. CONSENT

The cookies we use do not store any personal data, or any type of information that can identify you, unless you want to register voluntarily in order to use the services we make available to you or to receive information about promotions and content of your interest.

By browsing and continuing on our website, you indicate that you are consenting to the use of the aforementioned cookies, and in the conditions contained in this cookie policy. If you do not agree, send an email to datos@busvision.net

3. HOW TO BLOCK OR DELETE INSTALLED COOKIES

You can allow, block or delete the cookies installed on your computer by configuring your browser options. You can find information on how to do it, in relation to the most common browsers in the links included below:

Explorer: https://support.microsoft.com/es-es/kb/278835

Chrome: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647

Firefox: http://support.mozilla.org/es/kb/Borrar%20cookies

Safari: http://support.apple.com/kb/ph5042

We inform you, however, of the possibility that the deactivation of a cookie prevents or hinders navigation or the provision of the services offered on the website.

4. MODIFICATIONS

The website https://www.busvision.net/ owned by [company name] may modify this cookie policy based on legal requirements. Or in order to adapt this policy to the instructions issued by the Spanish Agency for Data Protection.

For this reason, we advise users to visit it periodically. When there are significant changes in this cookie policy, they will be communicated to users, either through the web or through email to registered users.